Dynava AB (Samres) www.dynava.com is an global Nordic costumer carrier accomplice primarily based totally in Finland and Sweden. We provide our customers diverse customer support answers including reserving trips, getting client aid, or receiving another aid that allows you to perform a task.
We function name facilities in Sweden, Finland, Estonia, The republic of Moldova and in Senegal.
We commenced our operations in Dakar in 2012 beneathneath the corporation call Samres Senegal. Our operators manage client communications the usage of specific channels together with incoming telecellsmartphone calls, chat, email, etc.
The operating language is Swedish that’s why we begin with an 8-month extensive language education previous to employment.
Benefits:
- The route and coaching substances are absolutely freed from charge.
- A month-to-month allowance of 75,000 FCFA is paid to newbies in the course of their education.
- A task is assured on the stop of education for all individuals who acquire the targets set. (Fixed-time period agreement for at least 1 year, main to a everlasting agreement).
- A aggressive and revolutionary salary, above the enterprise average
- A stimulating paintings surroundings that takes worker wellbeing into account
- A young, proficient and dynamic workforce
- Gratifying bonuses to praise performance
- Social benefits (fitness insurance, IPRES, CSS)
- Opportunities for expert and profession advancement
- If you’re motivated, and also you need to sign up for our crew to absorb our challenges, even as final centered on client satisfaction, then Dynava is the region to be!
About the course:
- We offer 8 months of intensive language courses, and the target language level is B2 according to the Common European Framework of Reference for Languages (CEFR).
- It is full-time training (Monday to Friday from 8.30 am to 4 pm).
Requirements
- An advanced in English
- Service-oriented and stress resilient
- High motivation, autonomy, and discipline
Meritorious:
- To be capable of use a laptop for expert purposes
- Callcenter experience
- Those who attain our goal stage of Swedish could be provided employment at a aggressive salary.
Steps
- Apply for the course and do the English online test
- Interview (August 2024)
- Swedish language training with start in September /October 2024
- On-the-job training and customer service training in May 2025
- Employment as an operator at our customer service center starting from June 2025
Pour postuler, veuillez cliquer sur ce lien : candidate.hr-manager.net.
