Background
Diversity, equity and inclusion are core principles of UNDP. We respect diversity as an expression of the diversity of the countries and cultures in which we operate, promote inclusivity to ensure that all employees are empowered to contribute to our mission, and focus on justice. To do. and fairness in all our actions. A “leave no one behind” approach to diversity efforts increases the representation of underserved populations. Individuals who perceive themselves to be part of marginalized or marginalized populations are strongly encouraged to apply. Learn more about our work at UNDP, including our values and inspiring stories.
UNDP does not tolerate any form of harassment or discrimination, including sexual exploitation, sexual abuse and sexual harassment. Therefore, all selected candidates are subject to rigorous referrals and background checks.
The Volunteer Service Center (VSC) is a center of excellence that provides staffing services to over 12,000 UN Volunteers supporting agencies, funds and programs throughout the UN system. VSC is responsible for providing timely and high quality service
- Talent Acquisition Cycle (From Procurement to Hiring)
Personnel management cycle (from recruitment to resignation)
payroll
Relevant advice, bespoke packages and support for volunteers and UN agencies worldwide
VSC works in close collaboration with other relevant sections at headquarters, as well as with Regional Offices and Field Units to ensure seamless and consolidated services in accordance with UN Volunteers Conditions of Service, regulations and rules, policies, and internal best practices.
Position Purpose
The Operations Associates National Volunteers managed by the Regional Offices are part of the VSC and report directly to the Operations Associates for Volunteer Recruitment in Bonn. Incumbents assist in identifying and generating relevant quality profiles to meet the needs of UN National Volunteers. He serves multiple countries within a given region and works closely with VSC’s Talent Acquisition team, as well as regional and field offices. She promotes a collaborative, client-focused approach to help maintain quality service delivery and candidate and volunteer satisfaction.
Duties and Responsibilities
Identification of suitable candidates for national UN Volunteer assignments
- Provide identity and recruitment offerings in adherence to installed UN Volunteers Conditions of Service, regulations, and guidelines;
- Verify excellent and consistency of Description of Assignments (DOAs), and offer steerage on designing DOAs to UN host entities, UNV Regional Offices, and Field Units;
- Advertise applicable assignments consistent with installed processes;
- Identify appropriate applicants for country wide UN Volunteer assignments in various regions of understanding and for diverse host entities, as according to company Key
- Performance Indicators, and consistent with DOA necessities and in compliance with UNV Recruitment and Selection policy;
- Check references, achieve applicable clearances, and confirm overall performance value determinations for decided on applicants, making sure they in shape installed requirements of competence and integrity;
- Alert manager approximately deficiencies or risks, liaise with Regional Offices and Field Units on first-rate situations, and offer steerage on relevant regulations, rules, and guidelines to make sure complete compliance with duty framework;
- Keep applicable events up to date at the repute of identity and negotiate changes whilst required;
- Record moves and records withinside the volunteer control systems;
- Facilitate well timed decision of queries associated with volunteer recruitment.
Outreach and support to talent acquisition
- Liaise with different group contributors withinside the VSC, the Regional Office, and Field Units to hold abreast of evolving call for for country wide UN Volunteer profiles of their portfolio;
- Leverage social media and different method to pick out appropriate applicants for person UN Volunteer assignments;
- Identify gaps or shortfalls (languages, particular competencies, etc.) in UNV`s present skills pool and guide skills acquisition efforts to fulfill particular companion call for;
- Support nearby and country wide outreach campaigns and networks of skills reassets in coordination with the Talent Acquisition group and the Communication Associate withinside the Regional Office;
- Represent the business enterprise for the duration of outside skills sourcing and outreach events, which include online/onsite shows to capacity applicants;
- Assess and earmark applicants for particular expert categories, considering a stability of nationality, gender, and language skills, as in step with company targets. Proactively pick out applicants with crisis-associated revel in to permit and assist layout a speedy surge response;
- Establish and keep touch with earmarked applicants thru centered correspondence to interact applicants and keep their interest, in addition to their readiness to install at brief notice.
Facilitation of knowledge building and sharing
- Provide input on training material design and corporate practices to build recruiting capacity for UNV staff.
- Summary of lessons learned from UN Volunteer country identification to improve timeliness and quality of VSC delivery.
- Contribute to knowledge networks and communities of practice.
- Provide input to identification policies, systems and processes for continuous improvement.
- Acts as VSC liaison on a rotating basis for various topics.
- Perform additional tasks as needed.
Competencies
Core
Get the result.
Plan and supervise your own work, pay attention to detail, and deliver quality work on time
Think innovative:
Embracing creative ideas and known risks, being a practical problem solver and making improvements
learn continuously
Be open-minded and curious, share knowledge, learn from mistakes, and seek feedback
adapt with agility
Adapt to change, deal constructively with ambiguity/uncertainty, and be flexible
act with determination
Demonstrate energy and motivation, remain calm and confident in the face of adversity
Join us and become a partner
Show compassion/understanding towards others and build positive relationships
Achieve diversity and inclusion
Respect/respect differences, be aware of unconscious bias, and oppose discrimination
Cross-Functional & Technical competencies
Knowledge Generation
- Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need. Digital Awareness and Literacy
- Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed. Customer satisfaction/ client management
- Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers` needs; Provide inputs to the development of customer service strategy; Look for ways to add value beyond clients` immediate requests;
- Ability to anticipate clients` upcoming needs and concerns. Communication
- Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience; Ability to manage communications internally and externally, through media, social media, and other appropriate channels.
- Recruitment design and management
- Knowledge of, and ability to design and manage end-to-end recruitment processes.
- Talent sourcing and outreach
- Knowledge and ability to develop and implement strategies, mechanisms and platforms to effectively target relevant segments of the labor market and internal and external active and passive candidates.
Required Skills and Experience
Education
- Secondary education with technical training in human resources, business administration, or related areas;
- University degree in human resources, business or public administration, or related area is desirable but is not a requirement.
Experience
- 6+ years of relevant experience in human resources and/or business administration.
- Alternatively, a bachelor’s degree in a related field and her three years of experience in human resources and/or business administration may be recognized.
- Experience with MS Office 365.
- Knowledge of the United Nations common system or the terms of use of international organizations is an asset.
- Recruitment experience would be an advantage.
- Experience working with web-based management systems is an advantage.
- Experience in volunteer work is an advantage.
Language requirements
- Fluency in English and French;
- Proficiency in another official UN language or in a dominant language in the region would be an asset.
Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.
Disclaimer
- Only final candidates will be contacted.
- Successful applicants will receive a letter of appointment from UNDP.
- This post is for local hires only. Senegalese nationals or holders of Senegalese residency and permanent work permits can participate.
- UNDP List Applicant Information
Note: UNDP reserves the right to select one or more candidates from this vacancy notification. We may also withhold applications for other similar positions with similar job descriptions, experience and educational requirements at the same grade level within UNDP and consider candidates applying for this position.
No discrimination
UNDP has a zero tolerance policy against sexual exploitation, misconduct, sexual harassment and abuse of power. Therefore, all selected candidates undergo rigorous background checks and are expected to adhere to these standards and principles.
UNDP is an equal and inclusive society that does not discriminate on the basis of race, sex, gender identity, religion, national origin, ethnic origin, sexual orientation, disability, pregnancy, age, language, social class or other status. a good employer.
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